Decaf Drinkers May Be Coffee's Purest—and Most Neglected—Customers
Hoffmann argues that coffee shops and roasters often underinvest in decaf even though decaf customers are choosing coffee for flavour rather than caffeine. He says decaf can be delicious when quality is protected from farm to cup and wants the industry to make better options more widely available.
- Many businesses treat decaf as a low-priority product
- Decaf customers are selecting the drink without seeking caffeine
- Quality depends on care throughout the supply chain
- Hoffmann sees weak availability, not inherent bad flavour, as the main frustration
“decaf drinkers are typically very poorly served by the coffee industry”
“They are the purest coffee consumer”