TThe Diary of a CEO
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Communication

Pre-Conflict Fight Protocol

Agree how to handle conflict before either partner is upset.

Difficulty
Moderate
Time to result
~weeks to results
Steps
5
Confidence
96%

Sexton argues that couples should discuss how they prefer to fight while neither person is angry. One partner may need a cooling-off period or a night's sleep; another may be unable to settle until the issue is addressed. Making those needs explicit creates a shared operating procedure before emotion narrows judgment. The couple identifies likely escalation risks, chooses whether and how to pause, and agrees on a reliable route back to the conversation. After a disagreement, they can review what helped and revise the process. The framework does not eliminate conflict or decide who is right. Its mechanism is procedural: it reduces uncertainty and mistaken interpretations when each partner's instinctive response to tension differs.

Origin

James Sexton gives this pre-conflict conversation as an analogy for why difficult agreements are best made while affection and goodwill are abundant. Extracted from The Diary of a CEO.

Core principles

  • 01Conflict is predictable even when its subject is not.
  • 02People differ in whether they need space or immediate repair.
  • 03A calm moment is better for designing a conflict process.
  • 04A protocol reduces improvisation when emotions are high.

How to run it

  1. 1

    Choose a calm moment

    Introduce the protocol when neither person is angry and both feel safe. Frame it as preparation for an ordinary, inevitable disagreement rather than evidence that the relationship is failing.

    Pro tip Use a recent minor misunderstanding, not the most painful unresolved issue, as the starting example.

    Watch out Do not begin this exercise during active escalation.

  2. 2

    Map each response

    Ask what each person needs when upset: immediate discussion, quiet time, sleep, reassurance, or physical space. Clarify which behaviors feel calming and which feel abandoning or pressuring.

    Pro tip Describe observable actions rather than labels such as difficult or avoidant.

    Watch out A request for space should not become indefinite avoidance.

  3. 3

    Set the boundaries

    Agree what is off-limits during conflict and what triggers a pause. Include insults, threats, intoxicated arguments, involving other people, or leaving without saying when you will return.

    Pro tip Keep the rules short enough to remember under stress.

    Watch out A mutual protocol cannot make abuse safe.

  4. 4

    Define the return

    If either person pauses, specify when and how the conversation resumes. The return commitment protects one partner's need for space without ignoring the other's need for resolution.

    Pro tip Choose a realistic time rather than saying later.

    Watch out Do not promise immediate resolution when only a renewed conversation is realistic.

  5. 5

    Review after use

    Once calm, identify which parts reduced harm and which failed. Update the process before the next disagreement.

    Pro tip Review the procedure separately from rearguing the issue.

In the wild

Different repair speeds

One partner needs time to calm down, while the other cannot sleep when an argument is unresolved. They agree that either can request a short pause, but the person requesting it must name a time that evening to resume the discussion and offer reassurance before stepping away.

Space is less likely to feel like abandonment, and urgency is less likely to feel like pressure.

Common mistakes

Designing the process mid-fight

Sexton's central rule is that the worst time to learn how to fight is while the fight is already happening.

Leaving the pause open-ended

Space without a return plan can intensify uncertainty instead of reducing it.

Using rules to avoid substance

A smooth process still has to return to the difficult issue rather than suppress it.

Is it for you?

Best for

Couples in a safe relationship who want a shared process for ordinary disagreements before conflict escalates.

Not ideal for

Relationships involving coercion, threats, or violence, where safety and specialist support take priority over a mutual communication protocol.

From the transcript

When that happens, how do you like to fight?

James Sexton · (24:00)

Do you need a minute to calm down?

James Sexton · (24:00)

The worst time to learn how to fight? In the middle of a fight.

James Sexton · (24:30)

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