TThe Diary of a CEO
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LeadershipAlex Hormozi

The 3 Ds of Training

Document, Demonstrate, Duplicate — how to train anyone into a role

Difficulty
Easy
Time to result
~weeks to results
Steps
3
Confidence
93%

Hormozi's universal training method: Document every step of doing the job as a checklist, Demonstrate the checklist in front of the trainee, then have them Duplicate it in front of you. A hidden benefit surfaces at the demonstrate step — you'll discover you don't actually follow your own checklist, forcing you to fix it until it reliably produces the output.

Origin

Presented as the standard operating method at acquisition.com for training 'anybody' into a role, and why bootstrap founders end up knowing more — they had to learn tasks well enough to teach them.

Core principles

  • 01Training ability is one of the largest 'alphas' a business can have — buy talent at B-skill and lift it to A+ to pocket the delta.
  • 02The act of documenting exposes the gaps between what you do and what you think you do.
  • 03Reps and immediate feedback beat 'read it then get notes at the end'.

How to run it

  1. 1

    Document

    Write down every step you take to do the job successfully, as a concrete checklist.

  2. 2

    Demonstrate

    Perform the checklist in front of the person you're training.

    Pro tip Watch for where you deviate from your own checklist, then correct the checklist until you can follow it exactly.

  3. 3

    Duplicate

    Have the trainee perform the checklist in front of you, correcting in the moment with many fast feedback loops.

    Pro tip Interrupt constantly early on — set the expectation you'll stop them 30 times, because immediate reinforcement is how behaviour is learned.

    Watch out Feedback delayed to the end of a script read reinforces whatever came just before it, not the skill you wanted.

In the wild

The interrupted sales script

Hormozi trains a script by stopping the rep after the very first line — 'say it again, say it like this, go again' — reinforcing each sentence dozens of times before moving on.

The rep eventually 'sings' the script from having felt what right sounds like, versus the 95% who read to the end and get useless after-the-fact notes.

The dog-biscuit timing study

Immediate reward teaches a dog to sit fast; a 10-second delay triples the reps needed; a minute's delay and it never learns — the biscuit still reinforces, just the wrong thing.

The principle: to train people you must correct in the moment, engineering many feedback loops in a short window.

Common mistakes

Batch feedback at the end

Saving corrections until after the whole task reinforces the last thing done, not the target behaviour, and is how 95% of ineffective training works.

Never documenting

Skipping the checklist means you can't demonstrate consistently, so the trainee can't duplicate a stable process.

Is it for you?

Best for

Any founder or manager building a repeatable, teachable process for a role.

Not ideal for

Highly senior roles where the required expertise takes years and training-in isn't economical versus buying it.

From the transcript

we follow 3 Ds which is document demonstrate duplicate

Alex Hormozi · 58:00

that biscuit is still reinforcing something just not sitting

Alex Hormozi · 1:06:00

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