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Communication

Three-Word Respect Rule

Lower needless friction with please, thank you, and excuse me

Difficulty
Starter
Time to result
~days to results
Steps
3
Confidence
95%

The Three-Word Respect Rule uses three ordinary phrases—please, thank you, and excuse me—as a repeatable friction-reduction tool. Say excuse me before entering someone's space or interrupting, use please when asking for cooperation, and thank people when they help. The mechanism is recognition: these words signal that the other person's time, space, and agency matter. Franzese says his father taught him the rule before prison, where people could be highly sensitive to disrespect, and he credits it with helping him avoid problems. The framework does not guarantee safety or replace boundaries. It is a low-cost default for making routine interactions less adversarial.

Origin

Franzese says his father gave him the three-word rule before prison: please, thank you, and excuse me.

Core principles

  • 01Small courtesies acknowledge another person's dignity
  • 02Ask before crossing a boundary or taking precedence
  • 03Thank people for ordinary acts of help
  • 04Use courtesy consistently rather than only with powerful people

How to run it

  1. 1

    Notice the boundary

    Pause when you are about to interrupt, pass someone, take a turn, or ask for help. Recognize that the interaction affects another person.

  2. 2

    Ask courteously

    Use excuse me to open the interaction and please to make the request. Leave room for the person to respond.

    Pro tip Keep the request specific and brief.

    Watch out Polite wording does not create consent.

  3. 3

    Acknowledge the response

    Say thank you when the person helps or accommodates the request. Maintain the same courtesy regardless of status.

In the wild

Navigating a prison queue

Franzese recalls being told not to move ahead of someone without first asking and using courteous language. He contrasts this with prisoners who tried to assert status and says he personally avoided problems by treating people respectfully.

He reports that routine courtesy helped him avoid interpersonal conflict in prison.

Common mistakes

Using polite words with a hostile tone

The phrase loses its friction-reducing effect when delivery communicates contempt or entitlement.

Treating courtesy as permission

A polite request can still be refused, and the other person's boundary must remain meaningful.

Is it for you?

Best for

Everyday interactions, especially in crowded, stressful, or status-sensitive environments.

Not ideal for

Situations where courtesy language would substitute for consent, safety boundaries, or direct action against misconduct.

From the transcript

three words that are going to go a long way please thank you excuse me

Michael Franzese · (1:33:00)

be cordial

Michael Franzese · (1:33:30)

From the episode

Former Mafia Boss: "I Was Running The Biggest Scam In The World! $1.4 Million A Day!" - Michael Franzese