TThe Diary of a CEO
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09 December 2024

The Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes! Your Resting Face Matters & How To Fix It!

10Frameworks
13Insights

Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 2

Myth Buster1:51:30

Why a Real Imperfection Can Help More Than a Perfect Performance

Van Edwards argues that trying to appear flawless can make others search for the missing weakness. She cites sales and interview experiments in which an accidental spill improved ratings, but warns against manufacturing mistakes; her recommended version is to share a true, relevant imperfection early enough to reduce uncertainty.

  • Van Edwards calls the pattern the other shoe effect
  • She says perfection can make an interviewer wonder what is being hidden
  • A relevant vulnerability can help another person form a fuller picture
  • Deliberately spilling a drink would defeat the authenticity requirement
  • Her “recovering awkward person” introduction is her own example of early disclosure

Stop trying to be perfect. Own your authentic vulnerabilities.

Vanessa Van Edwards · 1:52:00

I dropped the shoe.

Vanessa Van Edwards · 1:54:00
#vulnerability#imperfection#interviews#trust
Myth Buster2:24:00

There Is No Single Body-Language Test for a Lie

Van Edwards says average lie detection is only slightly better than chance and rejects the idea of a single Pinocchio cue. She treats changes such as upward inflection, lower volume, mismatched nodding, or disgust as prompts to ask more questions—not evidence that a person is lying.

  • Van Edwards reports average lie-spotting accuracy of about 54%
  • No individual cue establishes deception
  • A sudden change from a person's baseline is more useful than a cue in isolation
  • Upward inflection or a volume drop can reflect uncertainty or nervousness for many reasons
  • Her recommended response is to double-click with a clarifying question

There's no Pinocchio's nose.

Vanessa Van Edwards · 2:25:00

Nothing is a sign of lying. It's just a sign that you should dig deeper.

Vanessa Van Edwards · 2:25:30
#lying#deception#body language#critical thinking

Hot Take· 1

Hot Take2:19:00

Van Edwards Says AirPods Are Eroding Everyday Friendship

Van Edwards argues that always wearing earbuds removes the tiny greetings and short exchanges through which weak ties grow. She also points to hybrid work as reducing informal contact before meetings and in hallways; this is her interpretation of a social shift rather than a quantified causal finding presented in the episode.

  • Brief greetings can accumulate into familiarity
  • Weak ties may later support friendship, dating, or business connections
  • Earbuds signal that a person is unavailable for casual interaction
  • Hybrid work reduces some spontaneous office encounters
  • Van Edwards worries that younger people have fewer micro moments of connection

AirPods are killing friendship.

Vanessa Van Edwards · 2:19:00

Our friendships don't often happen in these big deep conversations.

Vanessa Van Edwards · 2:20:00
#airpods#weak ties#friendship#hybrid work

Explainer· 3

Explainer31:30

Hero, Healer, and Victim Narratives—A Tentative Model

Van Edwards describes an in-progress model of hero, healer, and victim self-narratives. She links these stories to how people interpret challenges and opportunities, but repeatedly says the framework is still under research, so the categories should be treated as prompts for reflection rather than settled psychological types.

  • A hero narrative emphasizes challenge, effort, and eventual overcoming
  • A healer narrative centers service and may include putting others first
  • A victim narrative emphasizes challenges that effort did not overcome
  • Van Edwards uses perceived luck as one possible question about self-story
  • Her claims about these three categories are explicitly presented as ongoing research

There are basically three main types of narratives.

Vanessa Van Edwards · 31:30

Again, I'm doing research on this for my next book.

Vanessa Van Edwards · 32:30
#self-narrative#identity#luck#mindset
Explainer35:30

Van Edwards' Case That Performance and Emotion Can Be Contagious

Van Edwards cites workplace research which she says associated sitting near high performers with improved performance and near low performers with larger declines. She also recounts an experiment in which smelling sweat collected during first-time skydives was associated with fear-related brain activity; these are her descriptions of studies, not independently established conclusions within the episode.

  • She reports a study spanning 58,000 working hours across 11 companies
  • She says nearby high performers were associated with a 15% improvement
  • She says nearby low performers were associated with a 30% decline
  • She interprets the asymmetry as evidence that negative states may be especially contagious
  • Her practical recommendation is to examine the influence of the people around you

If you sit within 25 feet of a high performer, your own performance improves by 15%.

Vanessa Van Edwards · 35:30

Our negative emotions are more contagious.

Vanessa Van Edwards · 36:00
#performance#emotion#workplace#social influence
Explainer2:30:00

Why Uncertain Relationships Can Feel More Draining Than Toxic Ones

Van Edwards distinguishes clearly toxic relationships from ambivalent ones where both support and liking remain uncertain. She says the unresolved monitoring—wondering whether to attend, check in, or trust the person—can consume more energy than a relationship already recognized as harmful and bounded.

  • Ambivalence means uncertainty rather than simple toxicity
  • Clear dislike can make a boundary decision easier
  • Uncertain ties keep attention occupied with repeated social calculations
  • Van Edwards cites a police workplace study associating more ambivalent ties with worse reported outcomes
  • She recommends gathering information and moving the relationship closer or farther away

Ambivalent relationships are the relationships in your life that are the most damaging.

Vanessa Van Edwards · 2:30:00

Don't let them be ambivalent.

Vanessa Van Edwards · 2:32:00
#ambivalence#relationships#boundaries#workplace

Story· 3

Story20:30

How Van Edwards Turned Social Awkwardness Into a Research Project

Van Edwards says she once treated charisma as an inborn trait and found social interaction overwhelming. A college professor encouraged her to study people as systematically as chemistry, prompting her to test conversation questions, first impressions, and closing techniques as learnable skills.

  • Van Edwards describes alternating between shutting down and talking too much
  • A group assignment exposed how strongly she wanted to avoid collaborative work
  • Her professor suggested studying successful conversation as a science
  • She says small experiments gradually helped her connect while feeling like herself
  • She presents the change as a long process rather than an instant fix

What if you studied people like you study chemistry?

Vanessa Van Edwards · 22:00

It was tools I had to use to be able to connect.

Vanessa Van Edwards · 23:00
#charisma#social anxiety#learning#experiments
Story2:34:00

The Truman Story: Stop Competing on the Wrong Social Stage

Van Edwards recounts a story about Harry S. Truman avoiding a convention-stage contest that did not suit his introverted style. She says he used an air-conditioned room for repeated one-to-one conversations, where listening and argument were stronger tools; some historical details are recalled tentatively in the episode.

  • The story presents Truman as uncomfortable with large-stage speaking
  • He chose one-to-one persuasion rather than imitating more charismatic speakers
  • The comfortable room encouraged delegates to stay and talk
  • Van Edwards uses the story to recommend designing settings around genuine social strengths
  • Those strengths may also appear through writing, voice notes, or broadcasting rather than in person

Stop competing on stages where you can't be your best.

Vanessa Van Edwards · 2:36:00

Start creating rooms where you can think about what are your social strengths.

Vanessa Van Edwards · 2:36:00
#harry truman#introversion#social strengths#environment
Story2:38:30

The Failed Book Van Edwards Could Not Erase

Van Edwards says a poorly received 2011 book left her convinced she could not write another. After her website and videos grew, an editor spent months persuading her to write the more authentic book she actually wanted to make; she accepted that a second failure would still be worth having tried.

  • Her first traditionally published book received poor reviews and sales
  • She tried to outrun the failure by identifying as a blogger and YouTuber instead of a book writer
  • Her editor argued that the next book could reflect her real voice and subject
  • Van Edwards decided the attempt would be worth the pain even if it failed
  • Captivate later became successful, but she says the decision preceded that outcome

I cannot do it. It's too painful.

Vanessa Van Edwards · 2:40:00

It would be worth the pain of at least saying that I tried.

Vanessa Van Edwards · 2:40:00
#failure#writing#fear#resilience

Tool· 2

Tool48:30

Use Vocal Variety to Mark Numbers, Stories, and Key Points

Van Edwards says skilled speakers vary tone, pace, cadence, and emphasis to tell listeners what kind of material is arriving. A number, a story, and an important warning can each receive a distinct delivery, giving the audience another way to follow the structure.

  • Vocal cues include tone, pace, volume, and cadence
  • Different delivery patterns can signal a statistic, story, or key point
  • Movement and vocal expression may reinforce one another
  • Variety is presented as a gift to the listener rather than vocal decoration

Vocal variety is an incredibly important aspect of charisma.

Vanessa Van Edwards · 48:30

That is a gift to your listener.

Vanessa Van Edwards · 49:30
#voice#public speaking#storytelling#engagement
Tool2:02:30

Van Edwards' Simple Vocal-Fry Adjustment: Add Volume

Van Edwards describes vocal fry as a low, rattling voice quality that can accompany contracted posture and limited breath. Her immediate adjustment is to speak a little louder, which she says increases breath support and can remove the fry; the episode does not present this as medical treatment for persistent voice problems.

  • She links tight posture and low confidence with reduced breath in some speakers
  • She describes vocal fry as the vocal cords rattling together
  • Her proposed quick adjustment is a modest increase in speaking volume
  • Physical activity dates may also make broad, relaxed movement easier
  • Persistent pain or voice change is outside the episode's advice

Here's the fastest way to get rid of vocal fry: just speak louder.

Vanessa Van Edwards · 2:03:00

Vocal fry happens from a lack of breath.

Vanessa Van Edwards · 2:03:00
#vocal fry#voice#breath#confidence

Takeaway· 2

Takeaway12:30

Your Neutral Face May Signal a Mood You Do Not Feel

Van Edwards says some neutral faces are perceived as sad, angry, or afraid because of resting mouth, eyelid, eyebrow, or eye-white patterns. She recommends checking mirrors and profile photos, then making a modest first-impression adjustment rather than maintaining a performed expression all day.

  • A downturned resting mouth may be read as sadness
  • Raised brows or visible upper eye whites may be read as fear or anxiety
  • An asymmetrical smile can resemble contempt
  • Van Edwards prefers a neutral expression to a knowingly false smile
  • She says adjustments are most useful when a first impression matters

You need to look in the mirror and figure out what is the default of your face.

Vanessa Van Edwards · 13:30

I would rather you have no smile at all or be neutral than fake smile.

Vanessa Van Edwards · 18:00
#facial expressions#profile photos#first impressions
Takeaway2:10:00

The Most Approached Person May Simply Look Available

Van Edwards cites Monica Moore's research to argue that approachability cues mattered more than attractiveness for who was approached in clubs. She recommends an open torso, feet angled toward the room, and brief glances, while emphasizing that response cues should guide whether someone approaches.

  • Closed posture can discourage an approach even when someone is attractive
  • Holding a phone, computer, cup, or crossed arms in front of the torso can act as blocking
  • Feet angled toward the room can make an ongoing conversation look open to another person
  • Repeated brief glances may communicate interest more clearly than one glance
  • Turning away or not returning attention should be treated as lack of receptivity

The people who got approached the most had the biggest signal of availability.

Vanessa Van Edwards · 2:10:00

I want you to make sure that your torso is open.

Vanessa Van Edwards · 2:11:00
#dating#availability#approachability#body language